Post Mobile Support
You will easily find the answers to the most frequently asked questions in connection with La Poste Services in the following FAQ.
We are here to help you.
Quick access
Get and Pay Your Bill
Roaming
Prepaid
Useful Forms
Frequently Asked Questions
New customer
New Customer - Number Transfer
Contract and my customer account
My Account - Transfer and Termination - Copy
Line and cost management
Control My Costs - Roaming - Paid Services - Reactivate My Line - Number and SIM Card
Pay and recharge
Bills - Payments - Prepaid
Troubleshooting
Troubleshooting
Additional services
Options - Wi-Fi Calling - Voicemail - SBB FreeSurf
Good to know!
My Account
In My Account, you can directly:
- Manage your subscriptions
- Add any options you may need
- View details of your usage
- Receive and pay your bills, etc.
Pay and Recharge
You can pay or recharge via:
- Direct debit
- eBill
- Credit card in My Account
- E-banking
- TWINT
- PostFinance card
Option - Data Packs
You used up all your data included in your subscription or you need extra data?
You can add Data Packs for mobile data use in Switzerland and abroad in My Account.
Do you need more information?
Our teams are here to help you.
Contact Center
0800 701 801
(24/7, free in Switzerland)
Write us
Send your request directly to our specialists.
Post branches
You can visit us directly to our
specialists online.
Our address
Post Mobile
powered by Salt Mobile SA
Rue du Caudray 4
1020 Renens