Visual Voicemail

Visual Voicemail shows a list of your messages.


You can choose which ones to play or delete without listening to all of them. A badge on the Voicemail icon indicates the number of unheard messages.

Visual Voicemail is only available to iPhone users. It notifies you by SMS when a new voicemail message is received, allowing you to manage it even more efficiently.

This service is free of charge in Switzerland. When abroad, roaming data charges apply, i.e.: 1 minute corresponds to approximately 100 KB (10 minutes correspond to approximately 1 MB). We therefore recommend that you temporarily deactivate your voicemail when travelling abroad.

In case of a problem or error

If your Visual Voicemail is not working properly, you must:

 

  • deactivate Visual Voicemail first and then deactivate the voicemail.
  • reactivate the voicemail.
  • reactivate Visual Voicemail.
1
To activate the service

 

Send START VISUAL to 5155 or go to My Account → Subscriptions → Options and add the option Visual Voicemail.

For more details on how to configure this service, visit Apple's support page.

2
To deactivate and reactivate the service

Visual Voicemail can be deactivated at any time.

Send STOP VISUAL to 5155 to deactivate it.

OR

Deactivation: ##002# Call button or ##004# Call button

Reactivation: **004* 086 y # (y = your mobile number)